Personal selling is changing in today's marketplace due to several factors. Which of the following is not a factor that impacts today's promotion through personal selling?
A) The difficulty in keeping customers because they are fickle
B) New technology provides up-to-date information in the field
C) The way in which customers gain information about a company or product
D) Social CRM allows companies to discover and engage customers
E) Electronic sales presentations through social media technology
Correct Answer:
Verified
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