________ systems are important because customers are ________ powerful than ever; these systems put the intimacy back into customer service.
A) CRM; less
B) CRM; more
C) SCM; less
D) SCM; more
Correct Answer:
Verified
Q1: _ is the number of shares of
Q3: _ are/is a customer-touching CRM application.
A) CMAs
B)
Q4: What challenge did Tesco face when they
Q5: _ is a CRM operation in which
Q6: Boeing uses a _-end CRM system because
Q7: _ refers to a practice in which
Q8: What is NOT considered a benefit of
Q9: Tesco implemented a new _ system to
Q10: Businesses use customer _ to create highly
Q11: _ is the customer's potential revenue stream
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