John was just at a grocery store. When he got home he was asked by his wife how his trip was, to which he responded, "I really like that place." John's evaluation reflects:
A) his evaluation of physical store characteristics.
B) his evaluation of the store's average product prices and quality of salespeople.
C) his prior experiences and expected outcomes.
D) the combination of his evaluation of specific store attributes and an overall evaluation of the store.

Question

Quizplus · Accepted Answer

John's statement reflects a combination of his evaluation of specific store attributes (such as the layout, product selection, cleanliness, etc.) and an overall evaluation of the store, including his experiences and perceptions.

John Was Just at a Grocery Store