When Ford of Canada sends out follow-up letters to recent vehicle purchasers, they are most likely trying to:
A) speed up the purchase cycle.
B) increase the value added.
C) reinforce purchase decisions.
D) match competitors.

Question

Quizplus · Accepted Answer

Sending follow-up letters to recent vehicle purchasers is a strategy used to reinforce purchase decisions. It helps in building customer satisfaction and loyalty by making the customers feel valued and confident in their purchase.

When Ford of Canada Sends Out Follow-Up Letters to Recent