__________ is/are central to Michael Hammer's approach to process re-engineering.
A) Customers
B) Efficiency
C) Teamwork
D) All of the options listed
E) None of the options listed

Question

Quizplus · Accepted Answer

Michael Hammer's approach to process re-engineering emphasizes a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed. This approach considers customers, efficiency, and teamwork as central elements, making all the options listed correct in the context of his methodology.

__________ Is/are Central to Michael Hammer's Approach to Process Re-Engineering