When an integrative agreement cannot be reached, several techniques are available for attempting to resolve the conflict. Which of the following is NOT one of these techniques?
A) Arbitration
B) Using an ombudsperson
C) Alternative dispute resolution
D) Principled negotiation
E) Mediation

Question

Quizplus · Accepted Answer

Principled negotiation is actually a strategy aimed at reaching an integrative agreement, not a technique used when an integrative agreement cannot be reached. Techniques like arbitration, using an ombudsperson, alternative dispute resolution, and mediation are employed to resolve conflicts when parties cannot achieve an integrative agreement on their own.

When an Integrative Agreement Cannot Be Reached, Several Techniques Are