One conclusion of John Kotter's research on effective general managers is that they must pay attention to the importance of:
A) building organisation structures that enforce discipline.
B) motivating workers through incentive pay and reward plans.
C) developing technical knowledge regarding the tasks at hand.
D) serving as a figurehead in office ceremonies.
E) establishing good interpersonal relationships at work.

Question

Quizplus · Accepted Answer

John Kotter's research emphasizes the importance of effective general managers in establishing good interpersonal relationships at work. This is crucial for creating a positive work environment, facilitating communication, and ensuring teamwork, which are all key to successful management and organizational performance.

One Conclusion of John Kotter's Research on Effective General Managers