Mobile phones have evolved from devices intended to place and receive phone calls into handheld multimedia communications devices, but in the eyes of some customers these new features make the phones less desirable. This is an example of:
A)robust design.
B)creeping featurism.
C)sustainable design.
D)quality function deployment.
E)component commonality.

Question

Quizplus · Accepted Answer

This is an example of creeping featurism, which refers to the tendency for products to become more complex over time due to the addition of new features, often beyond what some users find necessary or desirable.

Mobile Phones Have Evolved from Devices Intended to Place and Receive