In the study of burnout among human service workers, theories of organizational structure and change identify which of the following variables as causing burnout
A)insufficient emotional strength of social workers
B)bureaucratization in human service organizations
C)centralization in human service organizations
D)bureaucratization and centralization in human service organizations

Question

Quizplus · Accepted Answer

Bureaucratization and centralization in human service organizations are identified as causes of burnout. Bureaucratization can lead to rigid procedures that may not always serve clients' best interests, causing frustration among workers. Centralization can limit workers' autonomy and decision-making capabilities, contributing to feelings of powerlessness and burnout.

In the Study of Burnout Among Human Service Workers, Theories