A manager who blows up, yells at the person, and makes insulting remarks ________.
A) is likely to motivate the person to improve his or her performance
B) will facilitate problem solving
C) undermines the relationship between manager and subordinate
D) is criticizing the behavior, not the person

Question

Quizplus · Accepted Answer

Criticizing in a manner that includes yelling and making insulting remarks does not motivate improvement or facilitate problem solving. Instead, it undermines the relationship between the manager and the subordinate by creating a hostile and unproductive environment.

A Manager Who Blows Up, Yells at the Person, and Makes