Clients' use of language is the primary means by which they convey their frames of reference; therefore, practitioners should listen carefully for and explore clients' key words.
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Q12: refers to the process of putting new
Q13: In a solution-building approach, practitioners make frequent
Q14: The authors state that practitioner non-verbals
Q15: The "not-knowing "posture involves the interviewer setting
Q16: In solution building, practitioners do not use
Q18: The centerpiece of solution-building work with clients
Q19: In , the practitioner states back to
Q20: According to Carl Rogers, which skill blocks
Q21: Which is not one of the three
Q22: According to communication researchers, which is the
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