When a business firm implements several programmes to encourage prompt and courteous customer service, employee participation, and better coordination with suppliers, it is making an effort to use

Question

Quizplus · Accepted Answer

The description given best aligns with the principles of total quality management which involve creating a culture of continuous improvement, encouraging employee participation, and working closely with suppliers to improve quality across all areas of the organization.

When a Business Firm Implements Several Programmes to Encourage Prompt