According to Hertzberg's two-factor theory, the leader's role is to:
A) use motivators to meet higher level needs of employees.
B) provide only hygiene factors to employees.
C) remove dissatisfiers.
D) use system-wide rewards.

Question

Quizplus · Accepted Answer

According to Hertzberg's two-factor theory, the leader's role is to use motivators to meet higher-level needs of employees, which includes providing challenging work, recognition, growth opportunities, and other factors that contribute to employee satisfaction and motivation. Hygiene factors only prevent dissatisfaction and are not sufficient to motivate employees. Removing dissatisfiers is necessary but not sufficient for motivation, and system-wide rewards may not address the specific needs and desires of individual employees.

According to Hertzberg's Two-Factor Theory, the Leader's Role Is To