When implementing conflict resolution, the first step is always

Question

Quizplus · Accepted Answer

The first step in conflict resolution is to address the issue directly with the person involved. This allows for open communication and the opportunity to find a resolution together. Talking to someone else as a sounding board or preparing to stand your ground may lead to further miscommunication or escalation of the conflict. Depending on written procedures may be useful in some situations, but should not be the first step in resolving a conflict.

When Implementing Conflict Resolution, the First Step Is Always