What is the role of the ombudsman?

Question

Quizplus · Accepted Answer

The role of the ombudsman is primarily to handle complaints from individual citizens against the bureaucracy, including government agencies and public officials. The ombudsman acts as an independent mediator, investigating complaints, facilitating communication, and proposing solutions. While the ombudsman may engage in other activities such as reviewing public expenditures, their central function is to address the concerns of citizens who feel they have been unfairly treated by the government or its representatives.

What Is the Role of the Ombudsman