Question 1

Thomas is a public affairs director for 3M.He holds a(n) ____ position in the company.

Accepted Answer

Thomas is a public affairs director, which indicates that he is part of the staff function rather than the technical, line, operational, or sales functions.

Question 2

A consulting manager at SAP America has a very wide span of control.This is probably because the

Accepted Answer

The answer of A consulting manager at SAP America has...

Question 3

A food products company has many layers of management and narrow spans of control.It is divided into operations, marketing, research and development, and finance divisions.Centralized top management makes most of the company's important decisions.This food products company most resembles a ____ organizational structure.

Accepted Answer

The description of this company's organizational structure suggests that it has multiple layers of management and a centralized decision-making process, which are characteristic of a bureaucratic structure. The other options do not fit the description as well. A matrix structure involves multiple reporting lines and a more equal distribution of power. A line structure has a clear chain of command, but may have broader spans of control and fewer layers of management. A cluster structure is not a common organizational design. A network structure is more decentralized and flexible, with less emphasis on hierarchy and formal management.

Question 4

A form of organizational structure based on a formal framework of authority that is carefully outlined and precisely followed is a ____ structure.

Accepted Answer

A bureaucratic structure is a form of organizational structure that emphasizes rules and regulations, hierarchy of authority, and clear division of labor. In this type of structure, decision-making power is concentrated at the top of the hierarchy, with little autonomy given to lower-level employees. This type of structure is often associated with government agencies or large corporations.

Question 5

Norman Fisher is a product manager at Procter & Gamble.Cindy Allen is the senior attorney on the company's legal staff.Mr.Fisher is considered a(n) ____ manager, whereas Ms.Allen is a(n) ____ manager.

Accepted Answer

Norman Fisher is a product manager who is responsible for the main line of business of the company, which falls under the category of line management. Cindy Allen, on the other hand, is a senior attorney who provides specialized support and advice to the line managers, making her a staff manager. Therefore, Option A is the correct answer.

Question 6

George Brown is a regional sales manager for Unisys, a large manufacturer of computer systems.As such, George is responsible for salespeople throughout the region, and he must interact with them frequently to solve problems.Which of the following descriptions is most characteristic of Unisys and its sales managers?

Accepted Answer

The answer of George Brown is a regional sales manager...

Question 7

In an organization with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Accepted Answer

The answer of In an organization with a ____, a...

Question 8

Generally speaking, a narrow span of management implies that the height of the organization will be ____; a wide span of management implies that the height of the organization will be ____.

Accepted Answer

A narrow span of management means there are fewer subordinates under each manager, leading to more levels of hierarchy and a taller organizational structure. Conversely, a wide span of management has more subordinates under each manager, resulting in fewer levels of hierarchy and a flatter organizational structure.

Question 9

The part of the organization that aids the line organization by providing support, advice, and expertise is known as a(n) _____.

Accepted Answer

A staff management position is a department or group of individuals who provide support and expertise to the line organization. The other options are temporary structures, informal groups or different structures altogether.

Question 10

Design engineers at IBM provide suggestions about what materials to use in making a product and how the product is to be manufactured.This exhibits the use of ____ authority.

Accepted Answer

Staff authority is when specialized individuals, like design engineers, provide advice and recommendations to those in line positions who make the actual decisions. In this case, the design engineers are providing recommendations to those in charge of manufacturing, making it staff authority.

Question 11

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's _____.

Accepted Answer

Organizational height refers to the number of layers or levels of management in a company's organizational structure. Therefore, the correct answer is B.

Question 12

In which of the following types of organizations would managers have the greatest opportunity for advancement?

Accepted Answer

Tall organizational structures have more levels of hierarchy, providing more positions and opportunities for managers to advance through the ranks.

Question 13

Mr.Kerr will manage employees throughout the northwestern region of the United States.His employees will consist of most major nationalities and both males and females.In determining his span of control, you should consider which of the following span factors?

Accepted Answer

When determining span of control, it's important to consider the physical distance between subordinates as it can impact effective communication and management. The other factors listed do not necessarily impact span of control.

Question 14

All of the following are reasons for a narrow span of management except

Accepted Answer

A narrow span of management is usually ideal when few new problems are expected, as it allows managers to have more control over their subordinates and micromanage them effectively. However, if new problems arise frequently, a wider span of management may be necessary to ensure that there are enough managers to address these issues effectively. The other options - workers being far from each other, the manager having a lot of work outside of management, and a great deal of interaction between management and workers being needed - may all be factors influencing the choice of span of management, but they are not directly related to the narrowness of the span.

Question 15

Which of the following is not one of the four basic forms of organizational structure?

Accepted Answer

The answer of Which of the following is not one...

Question 16

A position that is part of the chain of command and shares in the direct responsibility for achieving organizational goals is a(n)_____.

Accepted Answer

Line management positions are those that are directly in the chain of command and have responsibility for achieving organizational goals. Staff management positions, on the other hand, provide support and advisory services to line management. Ad hoc committees are temporary groups created to solve a specific problem or complete a specific task. Bureaucratic structure refers to the formalized rules and procedures that guide the functioning of an organization. Management hierarchy is a term that could apply to any organization with multiple levels of management.

Question 17

You observe that a production engineer and a production manager are having a second confrontation about recommendations for the new production system at Cole Manufacturing Company.One way to minimize such conflict is to

Accepted Answer

Integrating line and staff managers into one team encourages collaboration and understanding, reducing conflicts by aligning their goals and responsibilities.

Question 18

A manager with many subordinates is said to have a

Accepted Answer

A manager with many subordinates would have a wide span of control, meaning they are responsible for overseeing a larger number of employees. A narrow span of control would indicate a smaller number of subordinates. The other options are not directly related to the number of subordinates a manager has.

Question 19

Brandon holds a staff management position with General Mills.His position can best be described as

Accepted Answer

The answer of Brandon holds a staff management position with...

Question 20

Conflict between line and staff managers is

Accepted Answer

Conflict between line and staff managers is fairly common due to differing perspectives, goals, and responsibilities. Line managers are responsible for achieving the organization's objectives and have direct authority over subordinates, while staff managers provide advice, support, and specialized services to line managers. This can lead to misunderstandings and conflicts over decision-making authority and resource allocation.

Quiz 7: Creating a Flexible Organization