Question 1

Use the 3-T approach in your presentation which includes all the following except

Accepted Answer

The 3-T approach includes telling the audience what you are going to tell them, telling them, and then summarizing what you told them. While thanking them for coming is polite, it is not a part of the 3-T approach.

Question 2

, where each participant is connected using their own personal computer and webcam, is another tool used to conduct live meetings over the internet.

Accepted Answer

Web videoconferencing is the tool used to conduct live meetings over the internet where each participant is connected using their own personal computer and webcam. Option A (Document management systems) and B (Groupware) are not directly related to conducting live meetings over the internet. Option C (Cell phones) can be used for live meetings, but web videoconferencing is a more specific and appropriate tool for this purpose.

Question 3

The often includes sponsor or customer requirements for specific documents, including frequency, the need for customer approvals, and who in the customer organisation should receive copies of which documents.

Accepted Answer

The project charter or contract typically includes sponsor or customer requirements for specific documents, including frequency, the need for customer approvals, and who in the customer organization should receive copies of which documents.

Question 4

are another collaboration tool that can provide a central repository for project information and capture the efforts of team members into a managed content environment.

Accepted Answer

The answer of are another collaboration tool that can provide...

Question 5

For any external resources that are used on the project, such as subcontractors, consultants, or vendors, the _____________ will define requirements regarding documentation, approvals required, and distribution and include such requirements in subcontracts or purchase orders.

Accepted Answer

The project organization is responsible for defining requirements regarding documentation, approvals required, and distribution for any external resources used on the project, and including these requirements in subcontracts or purchase orders. The customer may have input on these requirements, but ultimately it is the project organization's responsibility to ensure they are followed. The project manager and team may be involved in executing the subcontracts or purchase orders, but they are not responsible for defining these requirements.

Question 6

, to some extent, even provide features that provide team members with greater access and flexibility for using various interactive telecommunication technologies and collaboration tools such as e-mail, internet access, document management, etc.

Accepted Answer

The answer of , to some extent, even provide features...

Question 7

Written reports are verbal reports in communicating information about a project.

Accepted Answer

Written reports and verbal reports can both be crucial in communicating information about a project, depending on the context and audience. There isn't a universally correct answer that one is always more important or effective than the other.

Question 8

allows the live exchange of information among members of the project team.

Accepted Answer

Teleconferencing allows for real-time communication and the exchange of information among project team members regardless of their physical location. It can include audio, video, and screen sharing capabilities, making it an effective tool for collaboration and problem-solving.

Question 9

A identifies the various documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take.

Accepted Answer

A project communication plan identifies the various project documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take. A project document plan is focused on identifying the different types of documents and their purpose in the project, a project revision plan outlines how changes to the project are managed, and a project performance plan focuses on managing and measuring the project's performance.

Question 10

A defines the generation and distribution of project documents among project stakeholders throughout the project.

Accepted Answer

The project communication plan defines the generation and distribution of project documents among project stakeholders throughout the project. It outlines the methods, frequency, and recipients of project communication and ensures that project information is appropriately shared with all stakeholders. Options A, C, and D do not specifically address document generation and distribution for project stakeholders.

Question 11

All of the following are guidelines for preparing project reports to help ensure usefulness and value to the recipients except

Accepted Answer

Inconsistent spacing, fonts, and other formatting issues can detract from the professionalism and readability of a project report. It is important to pay attention to both content and format to ensure that the report is useful and valuable to the recipients.

Question 12

List some common barriers to effective listening:

Accepted Answer

The answer of List some common barriers to effective listening:...

Question 13

A project progress report might include the following except

Accepted Answer

A project progress report generally includes updates on the achievements, milestones, problems, and corrective actions taken during the reporting period but it does not include a list of activities completed by individual project team members. This information may be useful for internal management purposes, but it is not typically included in a progress report.

Question 14

Possible elements of a include documents, author or originator or person responsible for creating the documents, required date or frequency for document completion and distribution, recipients for documents in distribution list, actions required, and comments related to each document.

Accepted Answer

The project communication plan outlines how communication will occur throughout the project. This would include documents, authorship, distribution, frequency, recipients, and any required actions or comments. The other listed plans (A, C, and D) may also have elements of document management and communication, but are not directly focused on it.

Question 15

A is a system used to manage the content of a website, documents or files.

Accepted Answer

Content Management Systems (CMS) are specifically designed to manage the content of a website, documents, or files. CMS allows users to easily create, publish, edit, and manage content on a website without advanced technical skills.

Question 16

can support team idea generation, brainstorming, problem solving and decision making.

Accepted Answer

Groupware is specifically designed to facilitate collaboration and communication among team members. It includes features such as chat rooms, discussion forums, shared calendars, task lists, and document sharing, all of which can support idea generation, brainstorming, problem solving, and decision making. Document management systems, content management systems, and web videoconferencing can also be useful tools for collaboration, but they are not as comprehensive as groupware.

Question 17

It is important to keep in mind that a progress report is not

Accepted Answer

A progress report is not simply an activity report, but should also include information on the current status of project performance and a list of expected milestones to be achieved in the future. While it may include a list of completed milestones, it should not be limited to that.

Question 18

The final report might include the following except

Accepted Answer

Personal achievements of the project team members are not relevant to the final report as they do not directly relate to the customer's original need, project objective, or deliverables provided. The focus should be on the project itself and its outcomes, rather than individual accomplishments.

Question 19

It is good practice to put on each page of each type of document: any of the following except

Accepted Answer

While keeping track of changes made to a document is important, it is not necessary to list them on each page. The date of the latest revision and a sequential revision number are crucial for identifying the most up-to-date version of the document. The initials of the person who made the changes can also be useful for accountability. However, listing changes on each page can create clutter and confusion, and can be better managed through a change log or version control system.

Question 20

The needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.

Accepted Answer

The project communication plan should be updated as stakeholders' information needs change or if new stakeholders or new documents are identified. The other options (A, C, and D) do not specifically mention updating based on changing stakeholder needs or new people/documents.

Quiz 12: Project Communication and Documentation