Question 1

The quality plan may also state that suppliers must provide documentation certifying that the materials they supply meet certain required specifications.

Accepted Answer

This statement is true as it is common for quality plans to include requirements for suppliers to provide certifications or documentation proving that the materials they supply meet specific quality standards or specifications.

Question 2

The customer may make unannounced visits to the contactor's facility or work.

Accepted Answer

The customer has the right to make unannounced visits to the contractor's facility or work to inspect the work or the progress of the project.

Question 3

For large or complex projects, it may be difficult for one individual to determine all the work elements to include in the work breakdown structure.

Accepted Answer

Large or complex projects may have a vast number of work elements, making it challenging for one individual to identify them all and break them down into manageable parts. It might require a team effort to develop a comprehensive work breakdown structure in such a scenario.

Question 4

The work breakdown structure subdivides the project into smaller pieces called work items.

Accepted Answer

The work breakdown structure (WBS) is a hierarchical decomposition of the project into smaller, more manageable components or work items.

Question 5

The key to quality control is to wait until all the work is completed before checking or inspecting for quality.

Accepted Answer

The key to quality control is to check or inspect for quality at different points throughout the process, not just at the end. This allows for any issues to be identified and corrected early on, rather than waiting until the end when it may be too late or more costly to fix.

Question 6

The customer may randomly select certain work elements to review in order to determine whether they are being done in conformance with quality standards and requirements.

Accepted Answer

The statement is true. Customers can randomly select certain work elements to review and ensure that they are being done according to quality standards and requirements.

Question 7

The project manager should involve every project member in developing the WBS to have special expertise, knowledge, or experience that will help develop a more comprehensive and complete WBS.

Accepted Answer

While involving every project member in developing the Work Breakdown Structure (WBS) can provide valuable insights, it is not necessary to involve everyone. Typically, key team members with relevant expertise, knowledge, or experience are involved to ensure the WBS is comprehensive and complete. Involving every project member could be impractical and inefficient, especially in large projects.

Question 8

The network diagram can be created using a graphic chart format or as an indentured list.

Accepted Answer

The answer of The network diagram can be created using...

Question 9

Planning for quality is a necessary, yet often forgotten or dismissed, function on a project.

Accepted Answer

Planning for quality ensures that the project meets the stakeholders' requirements and expectations. It involves identifying quality standards, defining quality assurance and control processes, and establishing metrics to measure project performance. Ignoring or overlooking quality planning can lead to rework, delays, and unsatisfied customers.

Question 10

Having a written quality plan at the outset of a project is extremely beneficial because it guarantees against incurring additional costs and schedule extensions due to rework caused by work and deliverables that fail to meet quality requirements and customer expectations.

Accepted Answer

While having a written quality plan is beneficial for setting quality expectations and processes, it does not guarantee against incurring additional costs and schedule extensions, as there can still be unforeseen issues and challenges that arise during a project.

Question 11

With the quality plan in place, including procedures for the application of appropriate quality tools and techniques, quality can then be monitored and controlled.

Accepted Answer

Once a quality plan is in place, it is important to monitor and control quality using appropriate tools and techniques to ensure that the plan is being implemented effectively.

Question 12

The work package includes all of the specific work activities that need to be performed to produce the deliverable associated with that work package.

Accepted Answer

This statement is true. A work package is a group of related tasks that are needed to complete a specific deliverable or portion of a project. The work package includes all the necessary activities, resources, and timelines required for the successful completion of the deliverable.

Question 13

The WBS usually indicates the organisation or individual assigned responsibility for performance and completion of each work item.

Accepted Answer

The WBS assigns responsibility for each work item to an organization or individual.

Question 14

The project quality plan should state which tools and techniques to use and when.

Accepted Answer

The project quality plan should outline the specific tools and techniques that will be used to ensure that the project meets its quality objectives. It should also provide guidance on when these tools and techniques should be employed during the project lifecycle.

Question 15

The customer may hire an independent third party or laboratory to be its representative or perform tests when checking the quality of a project deliverables.

Accepted Answer

This is true. A customer has the right to ensure that the project deliverables meet the desired quality and may choose to hire an independent third party or laboratory to perform tests or act as its representative during quality checks.

Question 16

It is essential to wait until the end of the project to check if the sponsor/customer requirements and expectations have been met regarding the quality of the project deliverables.

Accepted Answer

It is important to regularly check and review the project deliverables throughout the project to ensure that they meet the sponsor/customer requirements and expectations. Waiting until the end of the project may result in discovering issues that could have been addressed earlier, leading to delays and additional costs.

Question 17

The work breakdown structure is the same thing as the project organisation chart or structure.

Accepted Answer

The work breakdown structure (WBS) and project organization chart/structure are related but not the same thing. The WBS is a hierarchical breakdown of the project scope into smaller, manageable components, while the project organization chart/structure shows the roles, responsibilities, and reporting relationships within the project team.

Question 18

Different project teams might create somewhat different work breakdown structures for the same project.

Accepted Answer

This is true because different project teams may have varying perspectives, experiences, and resources that would influence how they structure the project and break down its work components.

Question 19

All branches of the WBS have to be broken down to the same level.

Accepted Answer

All branches of the WBS do not have to be broken down to the same level. The level of detail in each branch depends on the complexity of the project and the level of management and control needed. Some branches may require more detail than others.

Question 20

The focus must be on relying on after-the-fact inspections or testing and then do the necessary work to correct quality problems.

Accepted Answer

The focus should be on preventing quality problems from occurring in the first place, rather than relying on after-the-fact inspections or testing. This is known as a proactive approach to quality management.

Quiz 4: Defining Scope, Quality, Responsibility and Activity Sequence