Scientific management sought to minimize the time and effort required for factory workers to complete a task.In services, a parallel process is called

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Routinization in services seeks to streamline processes and minimize the time and effort required for service workers to complete a task, just as scientific management did for factory workers. This can include breaking down tasks into smaller, more standardized components and utilizing technology to automate certain aspects of the task.

Scientific Management Sought to Minimize the Time and Effort Required