A service interaction is most likely to be sexualized when:
A) the service provider is a woman, and she does emotion work.
B) the service provider is a minority-group member, and the interaction is face-to-face.
C) the interaction is routinized and the industry is bureaucratized.
D) the interaction is in the retail apparel industry.
E) the interaction is in a low-paying industry.
Correct Answer:
Verified
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