Which one of the following is not an objective of TQM?
A)Meeting customers' expectations while striving to exceed them, especially in terms of quality
B)Incorporating improvements in all parts of the firm while continuously striving for additional improvement opportunities
C)Reducing the time required to design and test new products
D)Focusing on work activities to drive out inefficiencies and waste in all business processes

Question

Quizplus · Accepted Answer

TQM does not have a specific objective of reducing the time required to design and test new products. While TQM aims to improve processes and efficiency, the focus is on overall quality and customer satisfaction, not necessarily the speed of product development.

Which One of the Following Is Not an Objective of TQM