Switching costs are the:

Question

Quizplus · Accepted Answer

Switching costs are the costs that a customer incurs when switching from one supplier to another. This includes not just financial costs, but also costs associated with time, effort, and the risk of the new supplier not performing as well as the current one. Examples of switching costs include the cost of training employees on a new system, the cost of retooling a production line to work with a new supplier's parts, and the cost of downtime during the transition.

Switching Costs Are The