Question 1

What would you do differently the next time you encountered the symptoms that you encountered in this lab?

Accepted Answer

This answer depends on the student's research and experience.

Question 2

Why might the option to manually create a new restore point be faded and unavailable? What are the steps for turning on this option?

Accepted Answer

If the Create button is faded and unavailable, the system protection is disabled.To enable system protection, in the Cortana search box in the tool bar, type Create a restore point, then select it from the search results list.Select the local disk drive from the list of available drives.Click Configure, and select Turn on system protection.Click OK.

Question 3

Why would you want to quarantine malware, and how do you delete the malware from your system? Why could this be important?

Accepted Answer

Quarantine allows you to review the malware and/or viruses before they are removed from your system.Reviewing these items allows you to see and track what is being removed so you can prevent further downloads.This can also prevent an unwanted file or program from being removed.To delete the quarantined items in Windows Defender Security Center under Virus & threat protection, click Scan History.Under Quarantined threats, click Remove All to remove all files, or individually remove each file.

Question 4

What Windows utilities did you use or could you have used to solve the problem in the lab?

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Question 5

When would you use Windows setup on bootable media to apply a system restore point and not a USB recovery drive to recover from the drive?

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Question 6

What might cause the problem in the lab to occur in real life? List three possible causes:

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Question 7

When using System Restore, how will a system be affected? What will not be affected?

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Question 8

How can you return to a previous version of Windows after the first 10 days of the upgrade to Windows 10?

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Question 9

How is using Fresh Start different from System Image Recovery?

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Question 10

Why is it important to update virus and spyware definitions on malware removal programs, and how often should they be updated?

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Question 11

When might personal files or data be lost when using Fresh Start?

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Question 12

What are two reasons why might you want to roll back to a previous version of Windows?
Answers may vary.
Possible

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Question 13

What are the options available in the Virus & threat protection settings? Why is the Real-time protection option important?

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Question 14

When accessing Fresh Start from the Settings app, you are redirected to what program?

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Question 15

Where do you find a list of programs that have been removed after using Fresh Start?

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Question 16

What should you do before you make changes to a system such as installing a new program?

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Question 17

Why is it important to use a malware removal program, such as Windows Defender, rather than just being careful while surfing the Web?

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Question 18

What options during the roll-back process does Microsoft offer to try to resolve any issues to help make Windows 10 work better for you?

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Question 19

How long after an upgrade to Windows 10 is the roll back to a previous version available in the Settings app?

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Question 20

If you were the PC support technician responsible for this computer in an office environment, what could you do to prevent this problem from happening in the future or limit its impact on users if it did happen?

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Quiz 5: CompTIA A+ Acronyms.