_____ occurs when the customer gets needed information in the store and then orders it online for a lower price and to avoid paying state sales tax.
A) Channel Surfing
B) Same-store retailing
C) Bricks-and-mortar retailing
D) Social shopping
E) Outshopping

Question

Quizplus · Accepted Answer

Channel Surfing occurs when customers visit a physical store to examine a product before buying it online at a lower price. This behavior leverages the tactile experience offered by physical stores without the intent to purchase there, often to take advantage of better prices or tax benefits online.

_____ Occurs When the Customer Gets Needed Information in the Store