The person at a desk in the lobby of a hotel who assists guests with restaurant reservations, directions, tickets to shows and other advice is the:
A) concierge
B) front desk associate
C) assistant rooms manager
D) bell captain
Correct Answer:
Verified
Q18: In most hotels the executive committee:
A)sets room
Q19: Property management systems are designed to assist
Q20: The front office, housekeeping, concierge, security and
Q21: Hotel restaurants cater to both:
A)hotel and banquet
Q22: If room sales are $50,000 in one
Q24: The directors of human resources, food and
Q25: The rack rate is:
A)the published rate that
Q26: The largest department in the hotel, in
Q27: The triple bottom line or 3P approach
Q28: A hotel with 900 rooms available and
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