A retailer's customer service policy should be integrated into all aspects of its operation.

Question

Quizplus · Accepted Answer

A retailer's customer service policy should not be limited to only the interactions with customers, it should be an integral part of the operation encompassing all aspects of the business, including product quality, store layout, staff training, and after-sales services. This will create a more customer-centric approach and lead to improved customer satisfaction and retention.

A Retailer's Customer Service Policy Should Be Integrated into All