The traditional services marketing thought argues that services are distinct from goods and they have more desirable characteristics than goods.
Correct Answer:
Verified
Q74: During the "marketing with" era of retail
Q75: Competing on tangibles always provides the retailer
Q76: The value of intangibles is measured by
Q77: Service involves doing something of benefit for
Q78: Service is the fundamental basis of exchange;
Q80: A retailer's intangible resources are always included
Q81: The dominant business model of the past
Q82: When customers utilize the self check out
Q83: Underestimating the competition is a potential cause
Q84: From a customer's perspective the real value
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