Molly has had repeated positive experiences with her local coffee shop.They suggest new flavours, call her by her first name, and donate to a local charity that Molly supports.Molly's experiences, as a result, contribute to the business's CRM _______.
A)organisational culture
B)customer cost
C)value equation
D)customer satisfaction

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The Answer of Molly has had repeated positive experiences with her local coffee shop.They suggest new flavours, call her by her first name, and donate to a local charity that Molly supports.Molly's experiences, as a result, contribute to the business's CRM _______.
A)organisational culture
B)customer cost
C)value equation
D)customer satisfaction

Molly Has Had Repeated Positive Experiences with Her Local Coffee