Aldana, et al.(2001) found the most powerful predictor of client satisfaction was:
A) length of consultation received
B) location of the agency
C) politeness of the health provider
D) belief that needs had been met
Correct Answer:
Verified
Q3: Measuring client satisfaction is important because
A)dissatisfied clients
Q4: A method of collecting client satisfaction surveys
Q5: Clients who have been involved with a
Q6: Which of the following is/are true regarding
Q7: Some customer satisfaction studies have found that
Q8: When conducting client satisfaction surveys, you can
Q9: The emphasis on client satisfaction began in
Q10: When the response rate is low, you
Q11: A concern with client satisfaction studies is
Q13: Researchers Ingram and Chung (1997) recommend not
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