Which of the following performance measures corresponds to individual-,group,and companywide incentive plans,respectively?
A)customer satisfaction, quantity of work, and quality of work
B)quantity of work, market share, and customer satisfaction
C)quality of work output, customer satisfaction, and revenue
D)customer satisfaction, market share, and quality of work

Question

Quizplus · Accepted Answer

Individual incentive plans often focus on the quality of work output, group incentives can be tied to customer satisfaction metrics, and companywide incentives might be linked to overall revenue performance.

Which of the Following Performance Measures Corresponds to Individual-,Group,and Companywide