Organizational centralization promotes all of the following phenomena except
A)greater participation by external clienteles in decision making processes.
B)managerial control over organization activities.
C)internal program consistency.
D)accountability for organization actions.

Question

Quizplus · Accepted Answer

Organizational centralization involves decision-making authority being concentrated at the top of the organizational hierarchy, meaning that external clienteles are less likely to be involved in decision making processes. Therefore, the promotion of greater participation by external clienteles in decision-making processes is not a characteristic or benefit of organizational centralization. However, managerial control over organization activities, internal program consistency, and accountability for organization actions are all promoted by centralization as it allows for a more streamlined decision-making process and clear chain of command.

Organizational Centralization Promotes All of the Following Phenomena Except