A store manager of a large grocery chain made a verbal offer to compensate a customer for a serious hand injury requiring medical attention.Even though the store manager's offer was refused,he was seriously reprimanded by the vice president of the legal risk department.Which of the following likely held the greatest significance with regard to the vice president's concern?

Question

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The vice president of the legal risk department's primary concern is likely to protect the risk insurance coverage of the company. Negotiating with the customer could potentially jeopardize the coverage, hence the store manager's reprimand. Option A and C relate to the objective of negotiating and reaching a settlement, which is not the vice president's primary concern in this scenario. Option B suggests a need for clarity, but it does not address the primary concern of risk insurance coverage.

A Store Manager of a Large Grocery Chain Made a Verbal