There is a minimal gap between real leadership and what we traditionally think of as management or supervision.
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Q9: According to Genichi Taguchi, any deviation from
Q10: Deming's quality philosophy has often been criticized
Q11: It is far less expensive and more
Q12: Quality is only for manufacturing.
Q13: The MBNQA is a competition and implies
Q15: Because of the nature of many cost
Q16: Supplier certification applies only to an entire
Q17: In recent years, the concept of quality
Q18: In many respects, the cost of quality
Q19: All delivery activities in a process can
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