Use of electronic media such as e-mail, texting, and instant messaging, has no measurable impact on the dynamics and effectiveness of a negotiation.

Question

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Electronic media can have a significant impact on the dynamics and effectiveness of a negotiation. It can be harder to establish rapport, read body language and tone, and misunderstandings can arise more easily. However, the extent of this impact will depend on various factors such as the context, the individuals involved, and the level of trust and understanding already established.

Use of Electronic Media Such as E-Mail, Texting, and Instant