What theory states that organizations change not to be more effective, but to give the appearance of effectiveness?

Question

Quizplus · Accepted Answer

Institutional theory suggests that organizations may focus on giving the appearance of effectiveness rather than actually being effective, in order to conform to societal norms and expectations. This is because organizations are influenced by and dependent on external pressures and expectations, such as from stakeholders, regulators and peers. The theory argues that organizations may change their structures, processes and actions to align with what is viewed as "legitimate" in their environment, even if it may not be the most efficient or effective way of operating.

What Theory States That Organizations Change Not to Be More