The first goal of a consultant hired to solve a problem in an organisation should be to
A) recognise that the organisation has always been this way and that little can be done to change it.
B) learn as much as possible about the organisation and the people within it.
C) generate an action plan, with specific targets and completion dates.
D) focus exclusively on changing the reward system, since everything else depends on it.
E) make sure employees know that the consultant has come to solve the company's problems.

Question

Quizplus · Accepted Answer

Before generating an action plan, a consultant should first learn as much as possible about the organisation and the people within it. This includes understanding the problem at hand, the goals of the organisation, the culture and values of the organisation, the roles and responsibilities of employees, and any other relevant information. This will help the consultant develop an effective solution that takes into account the unique needs and characteristics of the organisation.

The First Goal of a Consultant Hired to Solve a Problem