Emmeline Flew to Paris and Checked in to Her Favourite

Emmeline flew to Paris and checked in to her favourite hotel, the Ritz. She has to travel a great deal with her job and always stays at the Ritz if at all possible. Stephanie is always pleasantly surprised to find that no matter what city she is in, the staff at the Ritz knows she does not like feather comforters. Which of the following best identifies what the Ritz is practicing?

A) Mass customization
B) Sequential interdependence
C) Long-linked technology
D) Analyzability
E) Customized output