Question 1

Through data mining,a manager can access demographic information on customers,for example,in order to decide which advertising media may be best to use.

Accepted Answer

Data mining involves analyzing and interpreting large sets of data to gain insights and make informed business decisions. Accessing demographic information on customers can help managers target specific groups of people with advertisements that are more likely to resonate with them, which can be an effective way to boost sales and increase revenue.

Question 2

At one time,upper-level managers did not concern themselves with all of the detailed information filtering upward from the workplace because it was expensive to gather,slow in coming,and quickly became out of date.

Accepted Answer

This statement is true, as in the past, gathering and disseminating detailed information from the workplace was costly, time-consuming, and often became outdated quickly, making it less relevant to upper-level management decisions.

Question 3

To assist start-up businesses,eBay's services network is a ready-made online business model,not just an auction market.

Accepted Answer

eBay's services network offers various tools and resources to assist start-up businesses in establishing an online presence and leveraging the platform to grow their business, making it a ready-made online business model.

Question 4

Information systems track stock-keeping units (SKUs).

Accepted Answer

Information systems are commonly used to track SKUs, which refer to unique product codes used for inventory management and tracking.

Question 5

Groupware is software that connects group members for e-mail distribution,electronic meetings,message storing,appointments and schedules,and group writing,allowing people to collaborate from their own desktop PCs.

Accepted Answer

Groupware is software that enables individuals to collaborate within a group by providing features such as email distribution, electronic meetings, message storage, appointment and schedule tracking, and group writing.

Question 6

Microsoft Excel and Adobe Photoshop are examples of groupware.

Accepted Answer

Microsoft Excel and Adobe Photoshop are examples of application software.

Question 7

A denial of service attack lures Internet users to bogus websites.

Accepted Answer

A denial of service (DoS) attack works by overwhelming a website's server with traffic or requests, causing it to become unavailable to legitimate users. It does not involve luring users to bogus websites.

Question 8

An information system may be a set of several information systems that share information.

Accepted Answer

An information system may consist of multiple subsystems or modules that share information to achieve a common goal. Therefore, it can be a set of several information systems that work together.

Question 9

The Federal CAN-SPAM Act of 2003 protects spammers from being fined for jamming ISP systems.

Accepted Answer

The Federal CAN-SPAM Act of 2003 sets guidelines for commercial email messages and gives recipients the right to opt-out of receiving them. It also requires that all commercial emails include an easy-to-understand way for recipients to unsubscribe. However, it does not protect spammers from being fined for jamming ISP systems. In fact, the act empowers the Federal Trade Commission to impose fines and penalties on those who violate its provisions.

Question 10

Knowledge workers typically coordinate the operations information system.

Accepted Answer

Knowledge workers are more involved in creating new knowledge or analyzing existing knowledge. They may use information systems but are not typically responsible for coordinating them. This responsibility may fall on the management or IT department.

Question 11

System software tells the computer's hardware how to interact with the software,what resources to use,and how to use them.

Accepted Answer

System software serves as an intermediary between the computer's hardware and its application software, providing essential services such as memory allocation, input/output processing, and error handling. It also manages system resources, such as the CPU, memory, and storage devices, and enables communication with peripheral devices such as printers and network adapters. Overall, system software plays a critical role in ensuring the smooth operation of a computer system.

Question 12

A router scrambles e-mail messages to get around security systems.

Accepted Answer

A router is a network device that forwards data packets between computer networks. It does not have the capability of scrambling e-mail messages. Scrambling of e-mail messages to get around security systems is typically done through the use of encryption software.

Question 13

Mass-customization tends to reduce the volume in which companies produce.

Accepted Answer

Mass-customization allows companies to produce unique products for individual customers, but it does not necessarily reduce the overall volume of production. In fact, it can increase the total volume of production as more customers order customized products. However, it may lead to smaller batch sizes and more frequent production changes, which could increase production costs.

Question 14

Engineers,scientists,and IT specialists are often knowledge workers.

Accepted Answer

Engineers, scientists, and IT specialists require a high level of knowledge and expertise to perform their work, making them knowledge workers.

Question 15

Managers routinely use the IS to decide on products and markets for the next 5 to 10 years,beyond the firm's daily operations.

Accepted Answer

Managers use the IS to make long-term strategic decisions that go beyond the firm's daily operations.

Question 16

A budget is one product of a management information system.

Accepted Answer

A budget is a financial plan that sets forth an organization's financial goals and the resources it will allocate to achieve them. As such, it is one of the products of a management information system, which provides managers with the data they need to make informed decisions about how to allocate resources and achieve their objectives. Other products of a management information system might include financial reports, sales forecasts, and inventory tracking tools.

Question 17

There is increasing interdependence between a company's strategy and its information system.

Accepted Answer

Information systems play a critical role in supporting a company's strategy and enabling it to achieve its goals. As companies become more reliant on technology, there is a greater need for alignment between the organization's strategy and its information systems. Information systems provide the infrastructure, processes, and tools needed to capture, store, process, and analyze data, which is essential to making strategic decisions. In summary, the relationship between a company's strategy and its information system is becoming increasingly interdependent.

Question 18

Trojan horses and worms are viruses that travel from computer to computer.

Accepted Answer

Trojan horses and worms are types of malware, but they are not classified as viruses. Worms can spread independently, while Trojan horses disguise themselves as legitimate software.

Question 19

Microsoft Windows Vista for PCs is a system software.

Accepted Answer

Microsoft Windows Vista is a system software for PCs, designed and developed by Microsoft. It was released in 2006 as the successor to Windows XP and was later replaced by Windows 7.

Question 20

The BlackBerry provides users with continuous access to information.

Accepted Answer

The answer of The BlackBerry provides users with continuous access...

Quiz 12: Pricing, Distributing, and Promoting Products