In this question you need to match the competitive factor that customers value with the performance objective that the operation needs to excel at. If the customers value low price then
The operation will need to excel at:
A) Flexibility (volume and/or delivery)
B) Quality
C) Cost
D) Flexibility (mix)
E) Flexibility (products/service)
F) Speed
G) Dependability

Question

In this question you need to match the competitive factor that customers value with the performance objective that the operation needs to excel at. If the customers value low price then
The operation will need to excel at:
A) Flexibility (volume and/or delivery)
B) Quality
C) Cost
D) Flexibility (mix)
E) Flexibility (products/service) 
F) Speed
G) Dependability

Quizplus · Accepted Answer

The Answer of In this question you need to match the competitive factor that customers value with the performance objective that the operation needs to excel at. If the customers value low price then
The operation will need to excel at:
A) Flexibility (volume and/or delivery)
B) Quality
C) Cost
D) Flexibility (mix)
E) Flexibility (products/service) 
F) Speed
G) Dependability

In This Question You Need to Match the Competitive Factor