Which of the following is NOT a response from operations to the changing business environment?
A) Technologies replacing manual jobs
B) Flexible working patterns
C) Mass marketing
D) Lean process design

Question

Quizplus · Accepted Answer

Mass marketing is a marketing strategy and not a response from operations to the changing business environment. The other options listed are all ways in which operations can respond to changes in the business environment. Technologies can be implemented to replace manual jobs, flexible working patterns can be adopted to accommodate changes in demand, and lean process design can be used to improve efficiency and reduce waste.

Which of the Following Is NOT a Response from Operations