All the activities involved in supplying a customer's order is called:
A) Order fulfilment
B) Customer-focused process
C) Delivery
D) Customer-driven operations

Question

Quizplus · Accepted Answer

Order fulfilment refers to all the activities involved in supplying a customer's order, including processing the order, picking, packing and shipping the items, and delivering them to the customer. It is a critical part of customer service and satisfaction. Customer-focused process, delivery, and customer-driven operations are related to order fulfilment but do not encompass all the activities involved in the process.

All the Activities Involved in Supplying a Customer's Order Is