Improving the customer-satisfaction score on dependability is characterized as a(n) _____ goal.

Name: Improving the customer-satisfaction score on dependability is characterized as a(n) _____ goal.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Improving customer satisfaction on dependability relates to day-to-day operations and is therefore a tactical goal. Strategic goals are more long-term and relate to overall company direction. Managerial and executive goals are more focused on leadership and decision-making within the organization.

Improving the Customer-Satisfaction Score on Dependability Is Characterized as A(n)