When Sam noted that the amount of electricity used in the factory was 20 percent higher than expected for the year,he was involved in _____.
A)planning
B)organizing
C)controlling
D)directing (or leading)

Question

Quizplus · Accepted Answer

Controlling involves monitoring performance, comparing it with goals, and taking corrective action as needed. Sam's observation about the electricity usage being higher than expected is an example of monitoring and identifying a deviation from the expected performance, which falls under the controlling function of management.

When Sam Noted That the Amount of Electricity Used in the Factory