Question 1

After a manager has compared actual performance with standards,the next step is to:

Accepted Answer

The answer of After a manager has compared actual performance...

Question 2

When Sam noted that the amount of electricity used in the factory was 20 percent higher than expected for the year,he was involved in _____.

Accepted Answer

Controlling involves monitoring performance, comparing it with goals, and taking corrective action as needed. Sam's observation about the electricity usage being higher than expected is an example of monitoring and identifying a deviation from the expected performance, which falls under the controlling function of management.

Question 3

Which of the following is a step in the managerial control process?

Accepted Answer

All of these options (Taking corrective action if needed, Measuring performance, Determining the reasons for deviations) are steps in the managerial control process.

Question 4

Managers who tend to make decisions without soliciting input from subordinates are using the following leadership style _____.

Accepted Answer

Autocratic leadership style is characterized by individual control over all decisions with little input from group members. Autocratic leaders typically make choices based on their ideas and judgments and rarely accept advice from followers.

Question 5

The process of comparing actual to planned performance and taking corrective action is called controlling.

Accepted Answer

Controlling involves measuring actual performance, comparing it with planned or expected performance, and taking actions to correct any deviations to ensure that goals are achieved.

Question 6

Setting standards by which performance will be measured is part of the transformational process.

Accepted Answer

Setting standards by which performance will be measured is part of the controlling process, not the transformational process.

Question 7

_____ refers to the management process of comparing actual to planned performance and taking necessary corrective actions.

Accepted Answer

Controlling is the management function that involves monitoring actual performance, comparing it with desired or planned performance, and taking corrective actions if necessary to ensure that objectives are achieved.

Question 8

Determining the reasons for the deviations in work performed is part of the _____ process.

Accepted Answer

The five-step control process involves setting standards, measuring performance, comparing it to standards, determining reasons for deviations, and taking corrective action.

Question 9

A manager who mentors and develops subordinates,providing them with challenging opportunities and working one-on-one to help them meet their professional needs,is practicing a _____ leadership style.

Accepted Answer

Transformational leadership focuses on inspiring and motivating followers, encouraging innovation and creativity, and fostering a positive and supportive environment for personal and professional growth. This style involves mentoring and developing subordinates, providing challenging opportunities, and offering personalized support, which aligns with the description given.

Question 10

In today's organizations,in which team building and information sharing are important,most experts believe that the transactional leadership style is most effective.

Accepted Answer

Most experts believe that transformational leadership, which focuses on inspiring and motivating employees, is more effective in environments where team building and information sharing are crucial, as opposed to the transactional leadership style, which is more focused on supervision, organization, and performance-based rewards and punishments.

Question 11

The first step to take in the control process is to:

Accepted Answer

The first step in the control process is to establish standards by which performance can be measured. These standards provide the basis for comparing actual performance to determine if corrective action is needed.

Question 12

If there is a difference between actual performance and standard performance,the reason is:

Accepted Answer

The difference between actual performance and standard performance can be due to lower than expected performance, higher than expected performance, or a poorly calculated standard. All these factors can contribute to the variance, hence all of the options are correct.

Question 13

Transactional leaders exercise authority based on their rank in an organization and focus their attention on identifying mistakes.

Accepted Answer

Transactional leaders operate within the existing structure of an organization, using formal authority and positions of responsibility to manage and motivate employees. They focus on supervision, organization, and performance, often paying close attention to mistakes and deviations from standards as a way to ensure compliance and correct performance.

Question 14

If you are leading a team which is newly formed,unfamiliar with what needs to be done,under a tight deadline and looking to you for direction,it is best to follow a laissez-faire leadership style (at least on a temporary basis).

Accepted Answer

In such a scenario, a more directive leadership style is appropriate to provide clear guidance, structure, and expectations, as the team is unfamiliar with tasks and under a tight deadline.

Question 15

Which of the following leadership styles typifies an approach to directing and motivating people?

Accepted Answer

Each of these leadership styles involves a different approach to directing and motivating people. Autocratic leaders make decisions unilaterally, democratic leaders involve team members in decision-making, and laissez-faire leaders allow team members to make many decisions independently.

Question 16

A manager who's adopted a "hands-off" approach and provides relatively little direction to subordinates,is practicing a _____ leadership style.

Accepted Answer

A laissez-faire leadership style is characterized by a hands-off approach, where the leader provides minimal direction and allows team members to make decisions and solve problems on their own.

Question 17

Konnie Chang,who exercises her authority according to her rank in the organization,is best characterized as a _____ leader.

Accepted Answer

Konnie Chang, who exercises her authority according to her rank in the organization, is best characterized as a transactional leader. Transactional leadership is based on structured procedures and rewards for following them, often linked to the leader's position or rank within the organization.

Question 18

Employees generally dislike working for democratic leaders and like working for autocratic leaders.

Accepted Answer

Democratic leaders typically involve employees in decision-making, which can increase job satisfaction and morale, whereas autocratic leaders make decisions unilaterally, which can decrease employee satisfaction.

Question 19

Identifying the problem that you want to work on is part of the five-step control process.

Accepted Answer

The answer of Identifying the problem that you want to...

Question 20

The management function of an orchestra leader is best characterized as _____.

Accepted Answer

The primary role of an orchestra leader is to direct the performance of the musicians, making sure they play together in harmony and follow the musical direction. This involves leading rehearsals, making interpretative decisions, and guiding the overall performance, which aligns with the management function of directing.

Quiz 5: Managing for Business Success