How has social media changed the way marketers and consumers communicate with one another? How has it changed who is in control of the communication?

Name: How has social media changed the way marketers and consumers communicate with one another? How has it changed who is in control of the communication?
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The Answer of How has social media changed the way marketers and consumers communicate with one another? How has it changed who is in control of the communication?

How Has Social Media Changed the Way Marketers and Consumers