Dan bought a new billiards table from Lindstrom's, but the day after it was delivered, he noticed a problem with the way one of the pockets was strung.Because it was the weekend, he didn't expect to have it repaired immediately.However, when he rang to leave a message, someone answered the phone and arranged to send out a qualified repairer who would come straight to Dan's house within an hour.Lindstrom's is most likely differentiating itself through:
A) support of its level of quality.
B) product support services.
C) a help line feature.
D) product features.
E) customer requests.
Correct Answer:
Verified
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