Production and consumption of services must occur simultaneously due to the __________ of services.

Question

Quizplus · Accepted Answer

Services have the characteristic of inseparability, which means that production and consumption of services occur simultaneously. This is because services are intangible and cannot be stored, making it necessary for the customer to be present during its production. For example, in a hair salon, the customer has to be present during the styling process as they cannot take the finished product home to use later.

Production and Consumption of Services Must Occur Simultaneously Due to the __________