Andrea lives in southern Mississippi where winters are normally fairly mild. Last January, during an unusually cold spell, the water pipes in her house froze and burst. She looked online to find a plumber who was able to come out and repair the pipes the same day. Prior to the frozen pipes, the plumber's services represented a(n)

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Unsought goods and services are items that consumers are unaware of, haven't necessarily thought of buying, or find that they need to solve an unexpected problem.

Andrea Lives in Southern Mississippi Where Winters Are Normally Fairly