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Steven Was Respected for Both His Skills as a Sales

Question 83

Multiple Choice

Steven was respected for both his skills as a sales representative and his high ethical standards.In developing relationships with customers,he always respected the customer's privacy,and he:


A) discreetly gathered information from the customers' colleagues to help him with his presentations.
B) still surprised the customers with the amount of information he was able to find and use to tailor his offerings.
C) limited his data collection efforts to the amount of information the customer felt comfortable providing.
D) made sure customers received a copy of his company's code of ethics.
E) never let his managers know the kinds of ethical conflicts he felt in his day to day conduct.

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