"You never get a second chance to make a good first impression," captures the importance of the ________ step in the selling process.
A) prospecting
B) introduction
C) qualifying
D) approach

Question

Quizplus · Accepted Answer

The approach is the step in selling where the salesperson calls on the customer for the first time. The objective of this step is to give an impression of professionalism, create a rapport, build credibility, and start a relationship.

"You Never Get a Second Chance to Make a Good